


But in some exceptional cases, guests may get a full refund or one larger than the standard refund of the host’s cancellation terms:

In most cases, the refund amount a guest may get depends on their host’s cancellation terms and the time when they cancel their reservation. So how should you handle Airbnb refunds for guests? In this short guide, you’ll find some useful information that can help you get the best outcome for your Airbnb business and reputation. But in the real world, plans may change, and sometimes, under certain circumstances, you may be asked to give back the money. In a perfect world, if you did your job well as a host to make your guests happy during their stays, you actually wouldn’t have to worry about giving them a refund.
